Family-owned · Hicksville, NY
Not the average Long Island store.
Family-owned and operated in Hicksville since 2008. We live in the same towns we sell to. That is a different kind of accountability than a regional group with a call center in another state.
Customers
10,000+
New Volkswagens delivered from Hicksville
CARFAX
7 years running
Top-Rated Dealer, 2025
CARFAX rating
4.6 / 5
440 verified reviews
4.7 / 5
1,180 reviews
Service special · Sept 1–30, 2026
Buy 3 Pirelli tires, get the 4th for $1
Eligible Pirelli tires. Submit claims by Oct 7, 2026. Fitted at 45 Nelson Ave — ASE techs, OEM specs.
The motto is not a slogan
“If you're not satisfied, we're not satisfied.” We took the store independent of the usual smoke-and-mirrors playbook: no bait pricing, no packed payments, no disappearing internet quotes. Numbers go on the table without being asked.
Sales sits at 340 West Old Country Rd, Hicksville, NY 11801. Service and parts are around the corner at 45 Nelson Ave, Hicksville, NY 11801 so the bays stay a real shop, not a showroom afterthought. ASE techs. OEM parts. A free wash every visit.
CARFAX Top-Rated, seven years
4.6 / 5 from 440 verified reviews
CARFAX honors dealers from more than 10 million verified ratings. Platinum Volkswagen LLC was named a 2025 Top-Rated Dealer — the seventh consecutive year. The badge also prints on the vehicle history reports we hand you.
Google sits at 4.7 from 1,180 reviews. More than 10,000 Volkswagens have left this Hicksville store. The reviews say the same thing: efficient, straight, and they didn’t play games.
From the people who already bought
“I had a great experience leasing my new car. The whole process was so much easier than I expected. Vincenzo went above and beyond and made it enjoyable from start to finish.”
“Completely transparent. They disclosed every number without being asked and found every incentive available. Never any games, never any pressure, and the deal was delivered exactly as promised — down to the penny.”
“Vinny was professional, efficient, and straight-forward. He made our lease renewal and pick-up stress-free — even with our four-year-old in tow. This is our dealership for years to come.”
“Manny from Platinum Volkswagen is truly amazing. Leased a gorgeous 2026 Tiguan. The process was the best I’ve ever been through — so fast from start to finish.”
“Service advisor Thomas McDevitt was very helpful and friendly. Everyone at the service department always goes all out for you. Top-notch crew — that’s why our car is only serviced at Platinum.”
“Platinum Volkswagen is simply the best. I didn’t even buy my vehicle here, but after the runaround at another Long Island VW store I moved everything to Platinum.”
“The greatest car-buying experience of my life. I knew what I wanted, did the paperwork before stepping in, and was in and out in less than 30 minutes.”
“Had the car I wanted at the right price and a no-pressure approach. Best experience purchasing a car. Would highly recommend Platinum VW.”
Quotes are from public customer reviews. We do not pay for these comments. Individual results vary. Star ratings are the published CARFAX and Google aggregates, not a hand-picked sample.
While you’re here
- Free car wash with every service visit
- Complimentary multi-point inspection
- Courtesy loaners
- Shuttle & complimentary rideshare
- Coffee bar and free Wi-Fi
- ASE-certified technicians
- Genuine OEM Volkswagen parts
- No upselling
We serve Hicksville, Levittown, Plainview, Syosset, Bethpage, Jericho, Westbury, Mineola, Garden City, Oyster Bay, Huntington, Huntington Station, and the rest of Nassau and western Suffolk — including shoppers comparing Huntington, Lynbrook, Amityville, Smithtown, and West Islip.